Basic programmes and qualifications, Language acquisition, Literature and linguistics, Management and administration, Marketing and advertising, Secretarial and office work, Wholesale and retail sales

Customer service – e-commerce (french)

  • Spain, Torrejón de Ardoz, Madrid
  • Work schedule:
    Full time
  • Salary range: /
  • Contract type: Permanent after a 6-month trial period
  • Application deadline: 29/Sep/2023
  • Starting date: ASAP

Job description

SULION is a top ceiling fans & lighting brand in Spain, based in Torrejón, Madrid.

We are actively seeking a Sales Assistant who will play a pivotal role in bolstering the effectiveness of our e-commerce channel. In this role, you will serve as a crucial point of contact for our customers, addressing their inquiries regarding products, orders and deliveries.

We work with a variety of online retailers. We are looking for a proactive goal-oriented person. If you are keen on helping us to grow our e-commerce presence and curious about lighting industry, we would love to meet you.




  • Manage the supplier's portal on e-commerce platforms.
  • Serve as the primary contact for customers who have purchased our products.
  • Provide guidance on order status, warranty information, and logistics details.
  • Ensure a seamless and exceptional customer experience throughout the entire sales and post-sales process.
  • Assist in the launching of marketing initiatives.
  • Managing operations within the internal ERP system.




  • Basic understanding of sales principles and customer service practices.
  • Bilingual proficiency in French
  • Medium level of proficiency in German & Spanish.
  • Solid communication and problem-solving skills.
  • Friendly, helpful, confident and engaging personality.
  • Basic administration skills.



Level of studies:
Short cycle or equivalent (EQF 5)
Bachelor (EQF 6)
Minimun work experience:
No experience required
Working language(s):
Spanish, Castilian/Español

This job offer requires a valid work permit / visa.

Other job requirements:

We are seeking a native French speaker.

We value the skills of those who speak the language fluently; however, due to the nature of the work, we particularly appreciate candidates who are either native speakers or bilingual in French.

Candidates with proficiency also in German are preferred as we are expanding to German market.

Marketing knowledge is a big plus.



Salary information
  • Work schedule:
    Full time
  • Salary range: /

This is an entry-level position with the potential for professional growth.

Employee Benefits:
Tuition assistance

Competences & skills

This are some of the competences and skills the recruiter is looking for this offer.
If you want to read more about them, you can check our Competences Center section.
Conflict management
Problem solving
Social Media management
Critical thinking
Intercultural competence
Multilingualism (>2)

Company details

Recruiter details
Posted by: Olga Jojlova
Email: olg******[email protected]
Position: Growth Leader for B2C
Company registered since 13/Sep/2023
0 active offers.
1 offers posted since registration.